Privacy Policy
Last updated: September 9, 2026
ToothSnap (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
- Account information: name, email address, phone number, and practice details when you register or update your profile.
- Quote and health information: dental treatment plans, quoted fees, CDT codes, ZIP code, and insurance carrier information you upload or enter.
- Contact information: name, email address, and phone number when you request a second opinion.
- Automatically collected data: device/browser type, IP address, and usage data through cookies and similar technologies.
2. How We Use Your Information
- To provide, operate, and improve our services.
- To analyze your dental quote and show fair-price benchmarks.
- To connect you with participating dental practices for a second opinion.
- To send you service-related emails or SMS messages, including lead updates.
- To improve our products, detect fraud, and comply with legal obligations.
3. How We Share Your Information
We share your treatment summary and contact details only with the licensed dental practice you select to request a second opinion. We do not sell your personal information. We may share data with service providers who help us operate the platform (hosting, email, SMS, analytics) under strict confidentiality obligations.
SMS / Mobile Information Usage Policy
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or sold to lead brokers.
If you opt in to receive SMS notifications from ToothSnap, your phone number is strictly used to deliver transactional alerts regarding local patient second-opinion requests. Message and data rates may apply. Message frequency varies based on local lead activity. You may opt out at any time by replying STOP to any text message.
4. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Choices
- You may update or delete your information by contacting us at the email below, subject to our legal retention requirements.
- You may opt out of marketing emails by clicking the unsubscribe link in any marketing message.
- You may opt out of SMS by replying STOP to any message from us.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy with an updated “Last updated” date and, where appropriate, notify you by email or SMS.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@toothsnap.com